FAQs- Frequently Asked Questions FAQs- Frequently Asked Questions

How is the shipping and how long does it take?

Free shipping all products for United Kingdom and normally shipped within 1-3 business days via DHL or TNT (Mon-Fri)

Order Cut-off, Handling & Transit Time:
Order cut-off time: 03:00 PM (GMT) Greenwich Mean Time (London)
Handling time: 0-1 Business days (Mon To Fri)
Transit time: 1-3 Business days (Mon To Fri)
If you place your order before 3.00 PM, the order will be dispatched same day. (Mon-Fri)
If you place your order after 3.00 PM, the order will be dispatched the next business day. (Mon-Fri)

How do I make a payment?

We Accept  all major credit cards and payments. 

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Diners Club
  • Paypal
  • Maestro
  • Shop Pay
  • Apple Pay
  • Google Pay

HOW SAFE IS MY PERSONAL DATA?

They don't like it when someone gives our personal information and neither do you! That's why we don't rent, sell or share your personal information with anyone. Our Privacy Policy details how your personal information is collected and therefore how your personal information may be used.

Please don't worry; It is safe to order on our website. We use industry standard encryption technology when sending and receiving customer data exchanged with our location servers. None of your credit card details will be disclosed. If you enter your credit card and personal data in our online store during the payment process, you send the data to us securely using Secure Socket Layer (SSL) technology. Welcome to choose your favorite items on our website. We do not reveal any personal information, nor do you. We do not rent, give, sell or share personal information with anyone, which is completely illegal, how information is recorded in our privacy policy and how your personal information may be used. Read more about our privacy policy.

How to Do Cancellation My Order?

You can cancel your order for free Charge within 12 hours of placing your order by replying to the order confirmation email. You can then cancel as long as the product has not been shipped. Once the product is shipped, the order cannot be canceled.

If you meet the "Cancel order" conditions, you will receive your refund within 5-7 business days.

Customer Service

For all customer service, please contact us via

Email: info@ctsp.co

Phone: 07397780256

Address: Unit 25b Knowl Piece, Wibury Way, Hitchin, SG4 0TY, United Kingdom

How is the shipping and how long does it take?

Free shipping all products for United Kingdom and normally shipped within 1-3 business days via DHL or TNT (Mon-Fri)

Order Cut-off, Handling & Transit Time:
Order cut-off time: 03:00 PM (GMT) Greenwich Mean Time (London)
Handling time: 0-1 Business days (Mon To Fri)
Transit time: 1-3 Business days (Mon To Fri)
If you place your order before 3.00 PM, the order will be dispatched same day. (Mon-Fri)
If you place your order after 3.00 PM, the order will be dispatched the next business day. (Mon-Fri)

How do I make a payment?

We Accept  all major credit cards and payments. 

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Diners Club
  • Paypal
  • Maestro
  • Shop Pay
  • Apple Pay
  • Google Pay

HOW SAFE IS MY PERSONAL DATA?

They don't like it when someone gives our personal information and neither do you! That's why we don't rent, sell or share your personal information with anyone. Our Privacy Policy details how your personal information is collected and therefore how your personal information may be used.

Please don't worry; It is safe to order on our website. We use industry standard encryption technology when sending and receiving customer data exchanged with our location servers. None of your credit card details will be disclosed. If you enter your credit card and personal data in our online store during the payment process, you send the data to us securely using Secure Socket Layer (SSL) technology. Welcome to choose your favorite items on our website. We do not reveal any personal information, nor do you. We do not rent, give, sell or share personal information with anyone, which is completely illegal, how information is recorded in our privacy policy and how your personal information may be used. Read more about our privacy policy.

How to Do Cancellation My Order?

You can cancel your order for free Charge within 12 hours of placing your order by replying to the order confirmation email. You can then cancel as long as the product has not been shipped. Once the product is shipped, the order cannot be canceled.

If you meet the "Cancel order" conditions, you will receive your refund within 5-7 business days.

Customer Service

For all customer service, please contact us via

Email: info@ctsp.co

Phone: 07397780256

Address: Unit 25b Knowl Piece, Wibury Way, Hitchin, SG4 0TY, United Kingdom

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